PRIVACY NOTICE, COOKIE POLICY & TERMS OF USE

PRIVACY NOTICE

This Privacy Notice explains how Rooftek LTD trading as Rooftek (“we”, “us”, “our”) collects and uses personal data when you use this landing page, submit a quote request, call us using a number shown on this page, or otherwise contact us about our services.

Who we are

Controller: Rooftek LTD

Company address: 4 Woodside Annan Road, Gretna, DG16 5DQ

Entity type: Limited company

Email: [email protected]

If you have questions about this notice or want to exercise your data-protection rights, please contact us using the details above.

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How this landing page works

This page is provided for us by Get Work Limited, which hosts the page and provides lead-routing, call-tracking, call-recording and related platform services to us.

For homeowner enquiries submitted through this page:

we are the controller for the use of your personal data to receive your enquiry, contact you, arrange a visit, provide a quote, and supply our services;
Get Work Limited acts as our processor when it processes your enquiry data on our behalf to operate this page and the related lead-management, call-tracking and reporting tools; and
Get Work Limited may also act as a separate controller for limited purposes connected with platform security, fraud prevention, abuse monitoring, troubleshooting, service administration and legal compliance.

You can contact Get Work at: Get Work Limited, Jubilee House, East Beach, Lytham St Annes, FY8 5FT. Get Work’s privacy information is available at https://www.getwork.co.uk/privacy/

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The personal data we collect

We may collect and use:

your name;
your address or postcode;
your email address;
your phone number;
details about the work you want quoted or carried out;
records of your communications with us;
call metadata, such as the date, time, duration and caller ID of calls routed through this page;
call recordings and voicemail messages, where call recording is enabled; and
information about how you use this page, including cookies and similar technologies, as described in our Cookie Policy.

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How we collect your personal data

We collect personal data:

directly from you when you complete the quote form;
directly from you when you call us or ask us to call you;
directly from you when you email or otherwise contact us; and
automatically through cookies and similar technologies used on this page.

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Why we use your personal data and our lawful bases

We use your personal data for the following purposes:

to receive and respond to your quote request, contact you about the work you asked about, arrange a visit, and prepare your quote — lawful basis: contract or steps taken at your request before entering into a contract;
to provide services to you if you instruct us to proceed — lawful basis: contract;
to keep business records, manage complaints, deal with disputes, prevent fraud, protect our staff and customers, and establish, exercise or defend legal claims — lawful basis: our legitimate interests and, where applicable, legal obligation;
to record and review calls routed through this page for quality monitoring, training, record-keeping, complaint handling, dispute resolution, fraud prevention and staff/customer protection — lawful basis: our legitimate interests and, where applicable, legal obligation;
to comply with our legal and regulatory obligations — lawful basis: legal obligation; and
to use cookies and similar technologies, where applicable — lawful basis: consent where required by PECR and the UK GDPR, or another lawful basis where a PECR exception applies and this is explained in the Cookie Policy.

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Call recording

If you call a number shown on this page, your call may be recorded after a recorded announcement has been played. We use call recordings and related call data for quality assurance, training, record-keeping, complaint handling, dispute resolution, fraud prevention and security. Call recordings made through the Get Work service are retained for 3 years from capture and then archived for up to a further 3 years.

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Who we share your personal data with

We may share your personal data with:

Get Work Limited, which provides the landing page, lead-routing, call-tracking, reporting and related services;
service providers that support the operation of this page and our business, such as hosting, telephony, analytics, CRM, email and IT providers;
our professional advisers, insurers and debt-recovery providers where reasonably necessary; and
regulators, courts, law-enforcement bodies or other third parties where required by law or reasonably necessary for legal claims, fraud prevention or regulatory compliance.

Get Work publishes a list of its authorised sub-processors and relevant third-party platforms at https://www.getwork.co.uk/sub-processors/

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International transfers

Some of our service providers, or Get Work’s service providers, may process personal data outside the UK. Where this happens, appropriate safeguards will be used, such as an adequacy decision or approved transfer mechanism.

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How long we keep your personal data

We keep personal data only for as long as reasonably necessary for the purposes set out above. In particular:

quote requests and enquiry records: 3 years from capture plus up to 3 years archive from our last meaningful contact with you, unless a longer period is reasonably necessary for complaints, disputes or legal claims;
customer/job records if work goes ahead: for as long as needed for the job, our customer relationship, accounting, warranties and legal claims;
call recordings routed through the Get Work platform: 3 years from capture plus up to 3 years archive; and
cookie preference records: for as long as reasonably necessary to manage and evidence your choices.

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Your rights

Subject to the law, you have the right to:

ask for access to your personal data;
ask us to correct inaccurate personal data;
ask us to delete your personal data;
ask us to restrict our use of your personal data;
ask us to transfer certain personal data to you or another provider;
object to processing based on legitimate interests; and
object at any time to direct marketing.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

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Complaints

If you are unhappy with how we use your personal data, please contact us first. You also have the right to complain to the UK Information Commissioner’s Office at www.ico.org.uk.

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Cookies

Please read our Cookie Policy below for more information about the cookies and similar technologies used on this page, including how to manage your preferences.

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Marketing

If we would like to send you offers, updates or promotions by email or SMS about our similar services, we will only do so where permitted by law. You can opt out at any time by using the unsubscribe instructions in the message or by contacting us.

Last updated 29th April 2026

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COOKIE POLICY

This Cookie Policy explains how Rooftek LTD and Get Work Limited use cookies and similar technologies on this landing page.

A cookie is a small text file stored on your device when you visit a website. Similar technologies can also store or access information on your device.

Who uses cookies on this page

This landing page is operated for Rooftek LTD using services provided by Get Work Limited. Depending on the technology concerned, cookies may be set by us, by Get Work, or by third-party providers used to operate, measure or secure the landing page.

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Why we use cookies and similar technologies

We may use the following categories:

Strictly necessary technologies – to make the page work, keep it secure, route traffic, submit forms, remember your cookie choices, prevent abuse and support core functionality.
Analytics / measurement technologies – to understand how people use the page, measure performance and improve the page and service.
Functionality technologies – to remember display or preference choices and improve the way the page works.
Marketing technologies – to measure ad effectiveness or support advertising-related features, where enabled.

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Our legal basis

Where PECR requires consent, we will ask for your permission before using non-essential cookies or similar technologies. Where a PECR exception applies, we will explain this in our cookie inventory and give you the controls required by law.

Where the use of cookies involves personal data, we will also rely on an appropriate UK GDPR lawful basis, usually consent or legitimate interests depending on the context and the applicable PECR rule.

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Your choices

When you first visit this page, you will be able to choose whether to accept or reject non-essential cookies, or manage your preferences. Non-essential cookies will not be set unless:

you have consented; or
a PECR exception applies and the technology is used only within that exception.

You can change your choice at any time using the “Manage cookies” link, found in the footer of this page.

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Live cookie inventory

We keep a live inventory of the cookies and similar technologies used on this page. The inventory sets out:

the cookie or technology name;
the provider;
whether it is first-party or third-party;
its category;
its purpose;
its duration; and
whether consent is required or a PECR exception is relied on.

You can view the live inventory here: https://www.getwork.co.uk/cookie-list/

If this landing page is part of Get Work’s shared landing-page stack, the inventory may be maintained centrally by Get Work, but it must accurately identify the technologies actually used on this page or on this class of customer landing pages.

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Third parties

Some technologies on this page may be provided by third parties such as hosting, analytics, telephony, consent-management or advertising providers. Information about Get Work’s authorised sub-processors and relevant third-party platforms is available here: https://www.getwork.co.uk/sub-processors/

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International transfers

Some third-party providers may process information outside the UK. Where this happens, appropriate safeguards will be used.

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Updates

We may update this Cookie Policy and the live inventory from time to time to reflect changes to the technologies used on this page.

Last updated 29th April 2026

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TERMS OF USE

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS PAGE

These Terms of Use apply to your use of this landing page operated for Rooftek LTD.

By using this page, you agree to these Terms of Use. If you do not agree, please do not use the page.

About this page

This page is provided to give information about our services and to allow you to contact us for a quote or further information. Any contract for works or services will be a separate agreement between you and us.

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Using this page

You may use this page only for lawful purposes. You must not:

misuse the page or use it in a way that breaches any applicable law or regulation;
knowingly introduce viruses, malware or other harmful material;
attempt to gain unauthorised access to the page, its hosting environment or connected systems;
interfere with the operation or security of the page; or
submit information that is false, misleading, abusive or belongs to someone else without authority.

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Submitting a quote request

If you submit a quote request or contact form, you confirm that the information you provide is accurate to the best of your knowledge. Submitting a request does not guarantee that we will provide a quote, accept the work, or be available in your area.

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Intellectual property

We or our licensors own the intellectual-property rights in this page and its content. You may view and print material from the page for your own personal, non-commercial use only. You must not reproduce, adapt, exploit or republish the content for commercial purposes without our written permission.

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Information on this page

We take reasonable care to ensure that the information on this page is accurate and up to date, but the page is provided on an “as is” and “as available” basis. Content on the page is general information only and does not amount to technical, legal or financial advice.

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Links to third-party sites

This page may contain links to third-party websites or services. We are not responsible for their content, privacy practices or availability.

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Privacy and cookies

Your use of this page is also subject to our Privacy Notice and Cookie Policy, which explain how personal data and cookies are used.

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Liability

Nothing in these Terms of Use limits or excludes liability which cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which the law does not permit us to exclude.

Subject to that, we will not be liable for any loss or damage arising from your use of, or inability to use, this page, except where the law provides otherwise.

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Changes to this page and these terms

We may update this page and these Terms of Use from time to time. The latest version published on the page will apply.

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Governing law

These Terms of Use are governed by English law. If you are a consumer, you may also have the benefit of mandatory laws and jurisdiction rules in the part of the UK where you live.

Last updated 29th April 2026

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Reviews

Excellent

5/5 based on 121 reviews

Brilliant Company

Rated 5/5 by Ian

Had a quote for washing and coating my roof and decided to get another quote from Rooftek for comparison. Andrew came down to my house and I knew within the first few minutes of meeting him that this was a genuine contractor with no fancy sales pitch. I told him that I already had received a quote but he did not ask what it was but only said he could guarantee that his price would be lower. This indeed was the case and there was no discount gimmicks or payments to be made after each stage of the work. The price was only to be paid on completion and when satisfied with the work. I had no hesitation on awarding him the contact. I was kept informed regarding dates. His team were very professional and cleaned up on completion. I would have no hesitation in recommending this company.

Hard Workers!

Rated 5/5 by Catherine

Very impressed with Rooftek. I would highly recommend their services. Very easy to deal with to obtain quotes. Job was scheduled very quickly. The team who turned up to complete the job were just lovely - hard working and did a lovely job of cleaning the moss on house roof and summer house roof as well as cleaning the gutters. Very impressed with the standard of the work and especially the cleaning up of all the mess generated by the moss removal as both my property and the next door neighbours property were left with out a trace of moss. Thank you for a great service!

First Class Workmanship

Rated 5/5 by Shirley

I have just had the very best standard of workmen from Rooftek to coat my walls and repair storm damage. The finish is first class and nothing was a bother to them. Rarely have I experienced such professional work carried out and my wishes were taken care of. Andrew Forrest, Managing Director was extremely helpful and I was so impressed with his level of consideration and advice. I have no hesitation in recommending Rooftek to carry out any work required. Andrew and his staff deserve fulsome praise for all they did to make me comfortable and happy with their work.

Hardworking Team

Rated 5/5 by Alexander

Great, fast service. Andrew was out to quote the next day from phone call and arranged the clean within a week. Andrew and his team were hardworking, efficient and very pleasant to have here. They also tidied up very well. Please thank them from me. The roof looks great. There was no damage to tiles, valleys were in good condition and didn’t need remedial work. They did find a wasps nest under a tile and dealt with it. I am very grateful as we didn’t know it was there.

Professional Company

Rated 5/5 by Michelle

Got in touch with Rooftek for a quote for doing the roof of our house. Got speedy response and answers to all questions. Lads arrived on time and were very helpful and professional. The two guys cleaning the roof where very friendly and respectful of our home highly recommend to anyone needing moss removal from your home house looks so different now. Thank you to Andrew and the team.

Tidy Workmanship

Rated 5/5 by Peter

The workforce arrived on time and worked very quickly to complete the job. The work was very neat and the team cleared up completely after the job. The team listened to all comments made and responded appropriately. Very pleased with the job on completion. I would recommend this company based on my experience with them.

Absolutely Fantastic

Rated 5/5 by Joy

I cannot recommend Rooftek highly enough. Not only did they clean and repair the roof of my bungalow, but they cleaned the gutters and washed down the fascia, leaving my property looking immaculate. The coating they put on the tiles looks good. The lads themselves were friendly and respectful of my property. They arrived at the time stated and work was completed within a week. Well done Rooftek.

A Great Job Done!

Rated 5/5 by Michael

Great service from start to finish. Arrived to quote the job when promised, and the same to complete the work. All the team were very polite, helpful and done a great job cleaning and coating our roof. The team worked carefully around our solar panels on the roof. Nothing was a problem with everything all tidied and left as they found it. Would recommend this company, has made our roof look like new.

Highly Recommended

Rated 5/5 by Lynda

Andrew the owner is very informative of all that will be done during the work. Very professional team who are very clean, tidy and informative too. Would recommend to anyone who is thinking about getting roofing work done to consider Andrew & his team. Amazing work and in a short time scale too. Highly recommend.

Can't Fault This Company

Rated 5/5 by Wendy

Fantastic job on our roof, looks like a new house . Everything left clean and spotless, paths, windows. Can’t thank you boys enough. Fast and efficient very pleasant and helpful lads. Will definitely use again, also great job renewing guttering Thank you Andrew, Steven and the team.

Second To None

Rated 5/5 by Nicola

Called Andrew after reading online reviews and now understand why his company is so highly rated! Quick, clean and professional service. Would definitely recommend.

5 Star Service

Rated 5/5 by Shona

5 star service from the boys from Gretna. Very efficient and professional regarding our recent reroof. The boys left our property immaculate. I would definitely recommend.

Cookie	Type	Consent
Essential	Functional	Required
Essential cookies enable core functionality. Our website cannot function properly without these cookies, and they can only be disabled by changing your browser preferences. Our Privacy Policy contains all cookies and similar technologies used by our site.
Non-Essential	Analytical, Marketing
Analytical cookies help us to improve our website by collecting and reporting information on its usage. From time to time we also use cookies to help us analyse our advertising on other sites. Marketing cookies are used to track visitors across websites. The intention is to make ads more relevant and engaging for each user. Our Privacy Policy contains the detail of all cookies and similar technologies used by our site.

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Reviews

Excellent

Brilliant Company

Hard Workers!

First Class Workmanship

Hardworking Team

Professional Company

Tidy Workmanship

Absolutely Fantastic

A Great Job Done!

Highly Recommended

Can't Fault This Company

Second To None

5 Star Service

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